Research and Management Awards, Honors and Competitions

Worldwide Audience Research (WAM) Television Conference hosted  by ESOMAR (World Association of Research Professionals) and ARF (Advertising Research Foundation). W.G. Smith’s Urban Market  Report: A Tapestry of Media & Life® presentation paper “Why Diverse U.S. Cable Audiences are Leading the Way” selected to compete for John & Mary Goodyear Award for “Best International  Research Paper”

Customer Service - Customer is Key Competition by Cable Television & Marketing Association (CTAM) .  Durham & Chapel Hill Customer Service Operation for Time Warner Cable judged as one of the Top 3 Cable Systems in the U.S.1995-1996.

Customer Service - Durham Chamber of Commerce – Durham/Chapel Hill Cable System of  Time Warner Cable selected as Best Local Large Organization for Customer Service

America’s Best & Brightest Men - selected as Dollars & Cents Magazine as one of Best & Brightest Business Professionals. Nominated by Showtime Networks.  

Hall of Fame - inducted into National Association of Minorities in Communications (NAMIC) Hall of Fame for Significant Operational Management in the cable television industry 

Alan Bussel Research Award, Association for Educators in Journalism and Mass Communications. 

Kappa Tau Alpha Research Award